Welcome to Stone Identifier: Gem ID Support

We're here to help you with any questions or issues you may have with our gemstone identification app. Our dedicated support team is ready to assist you.

Contact Methods

• Email Support: [email protected]
• In-App Help: Access our help center directly through the app's settings menu
• Social Media: Follow us on Twitter @posetitelmuse for updates and quick responses

Frequently Asked Questions

• How accurate is the gem identification?
• What do I need for the best identification results?
• How often is the gemstone database updated?

Premium Support

Premium users receive priority support with guaranteed response times within 24 hours. They also have access to our network of professional gemologists for expert consultations.

Bug Reports

If you encounter any technical issues, please use our bug report form in the app or email [email protected] with the following information:

• Your device model and OS version
• App version number
• Description of the issue

Gem ID Support

We're here to help you with any questions or issues you may have with our AI-powered Gem ID design app. Our dedicated support team is ready to assist you.

Contact Methods